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Following Microsoft’s announcement to reduce support for Internet Explorer 11 even further, along with their recommendation to switch to Microsoft Edge, we, too, have now decided not to support this browser any longer. This was a conscious decision, on the one hand in order to protect you and your data, and on the other to ensure that we can implement new technologies that Internet Explorer 11 does not support.
Customer Account

How do I create a customer account?

There are two ways to create a customer account:

You can create a new account using the “My account” button on the top right of the site’s home page, which will direct you to the relevant login page. Enter your email address and a password under the heading “I am a new customer”, and click on the “open an account” button”. You will then receive an email so that you can confirm your registration.

You can add and save all further personal details after having registered a new account.

Alternatively, you also have the option of setting up a customer account after having sent off an order:

Once you have completed your online order, you will see a message that says “Thank you for your purchase“. In addition, you will see “set up customer account” on the left-hand side, where all you have to do is set a password for the email address that you have given. Finally, simply click on the button “register now”. You will then receive an email, in order to confirm the customer account.

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Contact and help

Do you have any other questions or do you need individual assistance?
If so, please get in contact with our customer service team:

Free hotline: Mon-Sa 08:00-20:00 (CET)

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