How can we help you?
Tents
Can I get replacement parts for my Jack Wolfskin tent?
Yes. We keep a stock of replacement parts for all our current models and some of our older models, including pegs, pole sections, complete pole sets and tent fabric.
Your first point of contact is the JACK WOLFSKIN STORE or the retailer where you initially purchased your product. Please remember to include the name of the tent, the age of the tent and the length of the poles. If you purchased your tent from our online shop, then please get in touch with our customer service team.
Contact and help
Do you have any other questions or do you need individual assistance?
If so, please get in contact with our customer service team:
Free hotline: Mon-Sa 08:00-20:00 (CET)
