How can we help you?
Returns
The item I ordered has arrived in a damaged/worn condition – what should I do?
All items are quality-checked by our staff before being dispatched.If, for any reason, you should receive a damaged item, you can, of course, complain. Please contact a member of our customer service team or use the contact form.
You can generate your return label online free of charge. Please go to the Returns page and begin the return process here
Contact and help
Do you have any other questions or do you need individual assistance?
If so, please get in contact with our customer service team:
Free hotline: Mon-Sa 08:00-20:00 (CET)
