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Following Microsoft’s announcement to reduce support for Internet Explorer 11 even further, along with their recommendation to switch to Microsoft Edge, we, too, have now decided not to support this browser any longer. This was a conscious decision, on the one hand in order to protect you and your data, and on the other to ensure that we can implement new technologies that Internet Explorer 11 does not support.

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Shipping & Delivery

Can I change my address or cancel my order once it has been placed?

Due to fast logistic processes, which should prevent you from waiting a long time for your package, it is not possible to change or cancel a successfully completed order. You are able to return your package to us within 14 days of ordering.
If your package has been sent to the wrong address, it will usually be returned to us.

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Contact and help

Do you have any other questions or do you need individual assistance?
If so, please get in contact with our customer service team:

Email
00800-96537546
00800-WOLFSKIN
Live-Chat
Free hotline: Mon-Sa 08:00-20:00 (CET)

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Email
Help-FAQ
00800-96537546
00800-WOLFSKIN
Live-Chat
Free hotline: Mon-Sa 08:00-20:00 (CET)